Nearly every manager has at least one employee who’s not so great.  It is  it  an almost inevitable part of a manager’s professional landscape: there’s generally that one (or more) employee who doesn’t perform well, or is difficult to deal with, or has a hard time getting along with others, or means well but just doesn’t ever quite do what’s expected!

And the unfortunate thing is, most managers get held hostage to these members of staff, spending a disproportionate amount of time, thought and emotional energy on them.  Often hovering on the verge of letting them go for years, but never quite being able (for a variety of reasons) to pull the trigger.

Here are nine things that excellent managers do when confronted with a difficult employee – things that keep them from getting sucked into an endless vortex of ineffectiveness and frustration:

If you learn to implement these approaches when you have a difficult employee, then no matter how things turn out, you’ll know that you’ve done your best and that may be the best stress reducer of all!